Ordering

• Q: Can I place orders up to the end of the school year?

  A:

  There is a menu posted for the year you may order from.  Monthly and seasonal specials are posted prior to each month and orders for these items can be placed at that time.

• Q: Do I have to order the same item every day and enter the same information each day?

  A:

  No. You may choose as many varieties as you wish. If you would like to repeat the menu (e.g. Mondays - beef burger) simply select the day you wish to start your order and click on the food item(s). Then scroll down to the bottom of the menu screen and select all of the Mondays on which you'd like to repeat this lunch.

  If you would like different items, you will need to make your selections separately for each day.

• Q: How are lunches packaged?

  A:

  All lunches are individually packaged and labelled for each child. Kid's Kitchen provides a full lunch pack - ready to eat, complete with condiments and cutlery. 

• Q: How do I know if the order has been placed?

  A:

  Click on "My Account", scroll down and then click on "View Orders" beside the child for which you wish to view. Click "View Order" again, beside the day you wish to view. Alternatively, from "My Account" you may also click on "Create Order" then print a copy of the Calendar for each month that lunches have been ordered.

• Q: How far in advance do I need to place my order?

  A:

  Online orders are accepted up until 10 a.m. the day before (Friday for Monday orders). Paper and faxed orders require up to 3 days for processing. Please call to confirm your paper and fax orders.

• Q: How often do I need to order?

  A:

  You can order as often as you like. If we service your school 3 times a week but you wish to order just one of the 3 days that's perfectly fine. You may also order just once in awhile.